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For B2B customer satisfaction surveys, where there is a small customer base, a high response rate to the survey is desirable. [34] The American Customer Satisfaction Index (2012) found that response rates for paper-based surveys were around 10% and the response rates for e-surveys (web, wap and e-mail) were averaging between 5% and 15% - which ...
Green Flag Limited [1] is a British roadside assistance and vehicle recovery provider, which is part of the Direct Line Group. Formed in 1971, as the National Breakdown Recovery Club, as an alternative to the AA and RAC , it used a network of local garages and mechanics to deliver recovery and repair services, instead of patrolling mechanics.
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You’ve likely heard of red flags and even beige flags, but IMO, green flags are some of the most important in the dating game. Just like it sounds, a green flag is an indication that a person or ...
Market research is an organized effort to gather information about target markets and customers. It involves understanding who they are and what they need. [1] It is an important component of business strategy [2] and a major factor in maintaining competitiveness.