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  2. Provide feedback for AOL.com - AOL Help

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    We collect and review all submitted feedback on a regular basis. You can also vote up existing ideas or post new feedback for the team. To search and vote for an existing idea or feedback: 1. Scroll to the bottom of the AOL Homepage. 2. Click feedback. 3. Enter your feedback and related submissions will generate. 4.

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    Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.

  5. 360-degree feedback - Wikipedia

    en.wikipedia.org/wiki/360-degree_feedback

    360-degree feedback (also known as multi-rater feedback, multi-source feedback, or multi-source assessment) is a process through which feedback from an employee's colleagues and associates is gathered, in addition to a self-evaluation by the employee.

  6. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is an ambiguous and abstract concept and the actual manifestation of the state of satisfaction will vary from person to person and product/service to product/service. The state of satisfaction depends on a number of both psychological and physical variables which correlate with satisfaction behaviors such as return and ...

  7. Core self-evaluations - Wikipedia

    en.wikipedia.org/wiki/Core_self-evaluations

    Furthermore, individual core self-evaluation traits like emotional stability have been linked to job performance in team settings (Mount, Barrick, & Stewart, 1995 as cited in [30]). Finally, it is suggested that those with a positive self-concept will be likely to perform well in customer service settings due to their positive emotional ...

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