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  2. W. Edwards Deming - Wikipedia

    en.wikipedia.org/wiki/W._Edwards_Deming

    Deming joined the Graduate School of Business at Columbia University in 1988. In 1990, during his last year, he founded the W. Edwards Deming Center for Quality, Productivity, and Competitiveness at Columbia Business School to promote operational excellence in business through the development of research, best practices and strategic planning.

  3. Henry Neave - Wikipedia

    en.wikipedia.org/wiki/Henry_Neave

    Predating Deming's final work, The New Economics for Industry, Government, Education, it is the first published work to reference Deming's System of Profound Knowledge. In 2001, Neave received the American Society for Quality 's Deming Medal.

  4. Statistical process control - Wikipedia

    en.wikipedia.org/wiki/Statistical_process_control

    W. Edwards Deming invited Shewhart to speak at the Graduate School of the U.S. Department of Agriculture and served as the editor of Shewhart's book Statistical Method from the Viewpoint of Quality Control (1939), which was the result of that lecture. Deming was an important architect of the quality control short courses that trained American ...

  5. Continual improvement process - Wikipedia

    en.wikipedia.org/wiki/Continual_improvement_process

    W. Edwards Deming, a pioneer of the field, saw it as part of the 'system' whereby feedback from the process and customer were evaluated against organisational goals. The fact that it can be called a management process does not mean that it needs to be executed by 'management'; but rather merely that it makes decisions about the implementation ...

  6. Quality engineering - Wikipedia

    en.wikipedia.org/wiki/Quality_engineering

    Quality engineering is the discipline of engineering concerned with the principles and practice of product and service quality assurance and control. [1] In software development, it is the management, development, operation and maintenance of IT systems and enterprise architectures with high quality standard.

  7. Operational excellence - Wikipedia

    en.wikipedia.org/wiki/Operational_excellence

    In the early 1970s, Dr. Joseph M. Juran was one of the few experts at the time who taught Japanese business leaders how to improve quality. As more companies began to adopt the methods of Juran, William Edwards Deming, and others, Toyota's Operational Excellence movement grew. In contemporary manufacturing, Operational Excellence employs a ...

  8. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    Quality management is focused both on product and service quality and the means to achieve it. Quality management, therefore, uses quality assurance and control of processes as well as products to achieve more consistent quality. Quality control is also part of quality management. What a customer wants and is willing to pay for it, determines ...

  9. Tampering (quality control) - Wikipedia

    en.wikipedia.org/wiki/Tampering_(quality_control)

    The net result is to re-align the process so that an increased proportion of the output is out of specification. The term was introduced in this context by W. Edwards Deming, and he was a strong proponent of using control charts to avoid tampering.