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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

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    Assist by AOL simplifies technology for you. Our tech experts are available and prepared to assist with a wide range of technical problems, regardless of their size, on nearly all types of devices, including speeding up your slow computer, removing computer viruses, troubleshooting your printer, network or wireless connection, using your smartphone, smart TV, gaming systems and more.

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    Unlimited virus removal Computer optimization Device and network setup & troubleshooting ... phones, printers, routers, and more! ... and you can watch us solve the problem, right on your screen. ...

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    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  6. Duplex mismatch - Wikipedia

    en.wikipedia.org/wiki/Duplex_mismatch

    Single packets are sent and acknowledged without problems. As a result, a simple ping command fails to detect a duplex mismatch because single packets and their resulting acknowledgments at 1-second intervals do not cause any problem on the network. A terminal session which sends data slowly (in very short bursts) can also communicate successfully.

  7. traceroute - Wikipedia

    en.wikipedia.org/wiki/Traceroute

    Another limitation appears when routers do not respond to probes or when routers have a limit for ICMP responses. [17] In the presence of traffic load balancing , traceroute may indicate a path that does not actually exist; to minimize this problem there is a traceroute modification called Paris-traceroute, [ 18 ] which maintains the flow ...

  8. Route flapping - Wikipedia

    en.wikipedia.org/wiki/Route_flapping

    For example, link flap occurs when an interface on a router has a hardware failure that causes the router to announce it alternately as up and down. In networks with link-state routing protocols , route flapping will force frequent recalculation of the topology by all participating routers.

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