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Apache Software Foundation: Apache License: Python: MySQL, PostgreSQL, SQLite: 2012 [1] 0.8 [2] 2013-08-23; 12 years ago Apache Allura: Apache Software Foundation: Apache License 2.0: Python: MongoDB: 2022 [3] 1.17.1 [4] 2024-06-17; 7 months ago Assembla Tickets Assembla: Proprietary, hosted. Available for free for open source projects Ruby ...
Mantis Bug Tracker is a free and open source, web-based bug tracking system.The most common use of MantisBT is to track software defects.However, MantisBT is often configured by users to serve as a more generic issue tracking system and project management tool.
GLPI (acronym: French: Gestionnaire Libre de Parc Informatique, or "Free IT Equipment Manager" in English) [2] is an open source IT Asset Management, issue tracking system and service desk system. This software is written in PHP and distributed as open-source software under the GNU General Public License .
Atera Networks (also known as "Atera") is an IT management software that integrates functionalities such as remote monitoring and management (RMM), patch management, and operational automation alongside operational aspects like help desk, and ticketing systems.
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The email system includes support for auto-responses, attachments, and full customization of all the rules which govern email. Emails are stored in RT as correspondence on a ticket, and the software can make a distinction between public replies and private comments to show them as appropriate.
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