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The FTC suggests setting the software to automatically update so it can deal with any new security threats. 2. Set your phone and computer's software to update automatically.
• Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.
Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.
Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.
Rescue and Recovery to deploy updates, recover from crashes, and provide remote access if the system will not boot or function while booted. Legacy ThinkVantage software ImageUltra Builder to create distributable software structures; Hardware Password Manager to save BIOS, disk, and motherboard passwords in one place [3]
Some scam artists can disguise their phone number to make it look as though the real utility company is calling. Some scammers "use the legitimate company’s hold music and typical automated introduction to deceive customers who call them back." [3] Some scammers can mimic what a legitimate utility company employee may sound like. [4]
5. Check to make sure your recovery options are up-to-date. 6. Consider enabling two-step verification to add an extra layer of security to your account. Review our help article for ways you can keep your account safe.
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