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ServiceNow, Inc. is an American software company based in Santa Clara, California, that supplies a cloud computing platform for the creation and management of automated business workflows. It is used predominantly for the automation of information technology process, for example, the reporting and resolution of issues impacting am organization ...
The CMDB is a fundamental component of ITIL framework's Configuration Management process. CMDBs are used to keep track of the state of assets such as products, systems, software, facilities, people as they exist at specific points in time, and the relationship between all assets.
An example of issues faced when scaling up discovery tools is with Microsoft's System Centre Configuration Manager (SCCM). Using SCCM Metering Rules to monitor software usage across a small estate or a small number of applications is relatively easy and reliable given the total number of unique executables (.exe files) and the number of ...
Configuration items are represented by their properties. These properties can be common to all the configuration items (e.g. unique item code that we will generate, description of function, end of the lifecycle or business owner that is approving configuration item changes and technical owner, i.e. administrator, that is supporting it and implementing the changes).
Top level Configuration Management Activity model. Configuration management (CM) is a management process for establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life.
ITIL (previously and also known as Information Technology Infrastructure Library) is framework with set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.
Yes, Integrated Wiki in addition to integrated versioned project documentation via web ui. No No No Yes No No Yes [43] No [44] No No FusionForge: Yes, integrated Mediawiki, discussion forums, news blogs, email integration, export to CSV, reporting graphs No Yes Yes Yes No Yes Yes Yes No GLPI: Yes, Contains a proprietary knowledge base of sorts ...
Daily log (a log kept every day that records the play and learning in the classroom) Documentation developed by or with the children (when observing children during documentation, the child's lens of the observation is used in the actual documentation) Individual portfolios (documentation used to track and highlight the development of each child)