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If you need to know your balance but don’t have your last receipt, call the toll-free number, 866-386-3071, on the back of your Direction Card. You can also access your information online here .
All Direction Card holders may also call the customer service number at 1-866-386-3071 six days before the first day of each month to see when their benefits become available.
Another great perk is available through the federal Lifeline program, which provides free or low-cost landline or cell phone service. Benefits are deposited onto Ohio Direction Cards from the 2nd ...
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