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311 is a special telephone number supported in many communities in Canada and the United States. The number provides access to non-emergency municipal services. The number format follows the N11 code for a group of short, special-purpose local numbers as designated in the North American Numbering Plan .
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Outside of New York City, NYC's 311 service can be accessed by calling (212) NEW-YORK (212-639-9675) (dialing 3-1-1 outside of New York City may contact the local municipality's 311 service). There is also a website and a mobile app to access the 311 service. [12] Between 2003 and 2006 NYC311 received more than 30 million calls.
Various services available through regional or national N11 codes (e.g.: 311 for non-emergency police or city services) in certain areas. Calling #77 from a mobile phone may reach the highway patrol in some states. [ 112 ]
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