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Performance is an abstract concept and must be represented by concrete, measurable goals or objectives. For example, baseball athlete performance is abstract as it covers many different types of activities. Batting average is a concrete measure of a particular performance attribute for a particular game role, batting, for the game of baseball.
S.M.A.R.T. (or SMART) is an acronym used as a mnemonic device to establish criteria for effective goal-setting and objective development. This framework is commonly applied in various fields, including project management, employee performance management, and personal development.
Business performance management (BPM) (also known as corporate performance management (CPM) [2] enterprise performance management (EPM), [3] [4] organizational performance management, or performance management) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals.
Performance indicators differ from business drivers and aims (or goals). A school might consider the failure rate of its students as a key performance indicator which might help the school understand its position in the educational community, whereas a business might consider the percentage of income from returning customers as a potential KPI.
The purpose of Organizational Performance Management (OPM) is to proactively manage the organization's performance to meet its business objectives. Specific Practices by Goal. SG 1 Manage Business Performance SP 1.1 Maintain Business Objectives; SP 1.2 Analyze Process Performance Data; SP 1.3 Identify Potential Areas for Improvement
Performance management systems are employed "to manage and align" all of an organization's resources in order to achieve highest possible performance [1] and to eliminate distractions procured from individual agents that neglect the companies goals. [5] "How performance is managed in an organization determines to a large extent the success or ...