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Skype users can call landline and mobile phone numbers (previously known as SkypeOut) using Skype Credit or a calling subscription. Additionally, users can purchase a Skype Number (previously called SkypeIn and Online Number) that lets contacts call their Skype client from a landline or mobile phone.
Skype's refund policy states that they will provide refunds in full if customers have used less than €1 of their Skype Credit. "Upon a duly submitted request, Skype will refund you on a pro-rata basis for the unused period of a Product." Skype has come under some criticism from users for the inability to completely close accounts.
Skype Technologies (also known as Skype Software, Skype Communications, Skype Inc., and Skype Limited) is a telecommunications company headquartered in Luxembourg City, Luxembourg, whose chief business is the manufacturing and marketing of the video chat and instant messaging computer software program Skype, and various Internet telephony services associated with it. [1]
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