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  2. Rapid problem resolution diagnosis - Wikipedia

    en.wikipedia.org/wiki/Rapid_problem_resolution...

    The method was originally developed by Advance7 in 1990 as Advanced Network Troubleshooting, with the first fully documented version produced in 1995. Early versions included problem management guidance but this was removed over time as the method became more closely aligned to ITIL, and the method name was changed to Rapid Problem Resolution ...

  3. Troubleshooting - Wikipedia

    en.wikipedia.org/wiki/Troubleshooting

    Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.

  4. Fault management - Wikipedia

    en.wikipedia.org/wiki/Fault_management

    An alarm is a persistent indication of a fault that clears only when the triggering condition has been resolved. A current list of problems occurring on the network component is often kept in the form of an active alarm list such as is defined in RFC 3877, the Alarm MIB. A list of cleared faults is also maintained by most network management ...

  5. Operations, administration, and management - Wikipedia

    en.wikipedia.org/wiki/Operations,_administration...

    Troubleshooting is carried out as a result of a fault or failure, may result in maintenance procedures, or emergency workarounds until such time as a maintenance procedure can be carried out. Troubleshooting procedures will involve knowledge databases, guides, and processes to cover the role of network operations engineers from initial ...

  6. Network management - Wikipedia

    en.wikipedia.org/wiki/Network_management

    Network management is the process of administering and managing computer networks. Services provided by this discipline include fault analysis, performance management, provisioning of networks and maintaining quality of service. Network management software is used by network administrators to help perform these functions.

  7. A guide to Safe Mode, a troubleshooting method to use when ...

    www.aol.com/news/guide-safe-mode-troubleshooting...

    Safe Mode is a basic diagnostic mode for your operating system that starts the computer without most of its drivers and software.

  8. ping (networking utility) - Wikipedia

    en.wikipedia.org/wiki/Ping_(networking_utility)

    A remark by David Mills on using ICMP echo packets for IP network diagnosis and measurements prompted Muuss to create the utility to troubleshoot network problems. [1] The author named it after the sound that sonar makes since its methodology is analogous to sonar's echolocation.

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    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!