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A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. [1] Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales ...
In the hotel industry, the general manager is the head executive responsible for the overall operation of an individual hotel establishment including financial profitability. The general manager holds ultimate managerial authority over the hotel operation and usually reports directly to a regional vice president, corporate office, and/or hotel ...
HOTELS is a trade publication serving the information needs of the worldwide hospitality industry.. Established in 1966, HOTELS is published monthly. [2] Regular features include design, food and beverage, technology, and a global update section with industry news, executive interviews and marketing stories.
A degree in the subject may be awarded either by a university college dedicated to the studies of hospitality management or a business school with a relevant department. [1] Degrees in hospitality management may also be referred to as hotel management , hotel and tourism management, or hotel administration.
Most hotel establishments are run by a general manager who serves as the head executive (often referred to as the "hotel manager"), department heads who oversee various departments within a hotel (e.g., food service), middle managers, administrative staff, and line-level supervisors. The organizational chart and volume of job positions and ...
The employees who work in the lobby of the hotel are also part of the front office as they get in touch with customers directly. They will show customers the way and carry the luggage for them. There are different parts in the front office of a hotel, which included reception, providing services when customers asked, mailing information ...
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