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People fall into two camps regarding self-checkout at wholesale clubs, big box retailers and grocery stores. They either love it because they don't have to awkwardly interact with cashiers, or they...
Booths, a British supermarket chain, said it’s removing self-checkout stations in all but two of its 28 stores. In the United States, Walmart, Costco, Wegmans and other chains have also revised ...
In the summer of 2023, Costco began asking staffers to crack down on checking membership cards in self-checkout lines. One reason: an increase in "shrink," from theft or products selling for less ...
Self-checkout customers are held within a barriered area and are required to scan their printed receipt on an optical scanner to open an automatic gate, before they are permitted to exit the store. The system has been criticised for presuming customers to be potentially guilty of theft until they are able to prove their innocence by presenting ...
Costco recently started asking for shoppers’ membership cards along with a photo ID at the self-checkout registers, the same policy as regular checkout lanes, to crack down.
Self-checkout is being reassessed at retailers such as Walmart, Target, and Costco due to revenue losses and staffing issues. But it's not going away.
In 2023, Costco began policing its self-checkout lanes to catch nonmembers shopping in the store. Last month, Target said customers will now be limited to 10 items for self-checkout.
Back in June, Costco confirmed to Eat This, Not That! that it had started asking to see members' cards at self-checkout lines before allowing them to make their purchases. The retailer implemented ...