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  2. Fix problems with AOL not working on a mobile browser

    help.aol.com/articles/fix-problems-with-aol-not...

    Try each step in order, then check to see if the issue is resolved before moving on. 1. Check if your device is connected to a network. 2. Update your browser to the latest version. 3. Close and restart the browser. 4. Clear the browser's cache and cookies - check with your browser's manufacturer for steps. 5.

  3. AOL Shield Pro: Troubleshooting - AOL Help

    help.aol.com/articles/aol-shield-troubleshooting

    Then close and re-start the AOL Shield Pro browser. Why do I get a dark gray screen when trying to sign in to Facebook using AOL Shield Pro? If you're seeing a dark gray screen when trying to sign in to Facebook using the AOL Shield Pro browser, it's caused by a bug in Chromium, the framework that AOL Shield Pro is built on (as well as Chrome).

  4. AOL Shield Pro: Customizing Your Browser - AOL Help

    help.aol.com/.../aol-shield-customizing-your-browser

    2. In the browser menu, click Settings. 3. At the bottom, under 'Default browser', click Make AOL Shield Pro the default browser. Windows 10 users also complete Steps 4-5. 4. On the Settings window that appears, in the right panel, scroll down to 'Web browser' and click the + sign next to 'Choose a default.' 5. In the menu that appears, click ...

  5. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    To get the best experience with AOL websites and applications, it's important to use the latest version of a supported browser. • Safari - Get it for the first time or update your current version. • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version.

  6. Fix problems with the AOL app on iOS

    help.aol.com/articles/fix-problems-with-the-aol...

    Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.

  7. Browser - AOL Help

    help.aol.com/products/browser

    Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

  8. Fix problems with AOL websites due to ad blocking software

    help.aol.com/articles/fix-problems-with-aol...

    Adjust the security setting of the browser to the default level; Unblock yahoo.com in any antivirus software, which may have built-in ad blocker; Disable ad blocker on the home Internet router. Refer to the manufacturer's instruction manual; Check all the icons in the browser navigation bar for a possible ad blocker, and disable/remove them

  9. AOL Video - Troubleshooting - AOL Help

    help.aol.com/articles/aol-video-troubleshooting

    2. Click Start, select Programs or All Programs, and then click Windows Media Player. 3. Click the Help menu, and then click Check for Player Updates. 4. If there are any updates available for your Windows Media Player, follow the on-screen prompts to install them. Note: Windows Update is not a service that is supported by AOL. If you face any ...