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View my plan Fix sending and receiving issues with third-party email apps If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
Click on the video below to see the steps for Mail for Mac. The video will open in a new tab. In Mail on Mac, click Mail and then choose Settings from the menu. Select your AOL Mail account from the account list. Select the Server Settings tab.
Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.
A MAC address (short for medium access control address or media access control address) is a unique identifier assigned to a network interface controller (NIC) for use as a network address in communications within a network segment. This use is common in most IEEE 802 networking technologies, including Ethernet, Wi-Fi, and Bluetooth.
AOL.com email users - Read our help article for AOL.com port and server settings. To send and receive AOL email via a 3rd party email client, you'll need to manually configure the servers and port numbers with supported AOL Mail info. If you access AOL Mail through mail.aol.com or the AOL app you don't need to make any changes to your settings.
Network Access Protection (NAP) is a Microsoft technology for controlling network access of a computer, based on its health.It was first included in Windows Vista and Windows Server 2008 and backported to Windows XP Service Pack 3.
Port Control Protocol (PCP) is a computer networking protocol that allows hosts on IPv4 or IPv6 networks to control how the incoming IPv4 or IPv6 packets are translated and forwarded by an upstream router that performs network address translation (NAT) or packet filtering.
These suggestions are designed to help with broadband connections only. If you don't have broadband, you'll need to try other steps to fix problems with a dial-up internet connection.