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If you don't have broadband, you'll need to try other steps to fix problems with a dial-up internet connection. An active internet connection is required to be able to access all the best that AOL offers.
AOL.com email users - Read our help article for AOL.com port and server settings. To send and receive AOL email via a 3rd party email client, you'll need to manually configure the servers and port numbers with supported AOL Mail info. If you access AOL Mail through mail.aol.com or the AOL app you don't need to make any changes to your settings.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Settings may be in a different location in each email client, though the AOL server and port settings will always be the same. For additional questions specific to the email client, check the manufacturer’s website. Manufacturers cannot answer questions about your AOL Mail settings, or your AOL username or password.
Packet loss occurs when one or more packets of data travelling across a computer network fail to reach their destination. Packet loss is either caused by errors in data transmission, typically across wireless networks, [1] [2] or network congestion. [3]: 36 Packet loss is measured as a percentage of packets lost with respect to packets sent.
Network Access Protection (NAP) is a Microsoft technology for controlling network access of a computer, based on its health.It was first included in Windows Vista and Windows Server 2008 and backported to Windows XP Service Pack 3.
If you're unable to reauthenticate your account by re-entering your AOL Mail password, you may need to re-add your AOL Mail account to the third-party email application. Please read our IMAP, POP and SMTP settings help article for server and port settings information and information on how to add an account to common third-party email applications.
Port Control Protocol (PCP) is a computer networking protocol that allows hosts on IPv4 or IPv6 networks to control how the incoming IPv4 or IPv6 packets are translated and forwarded by an upstream router that performs network address translation (NAT) or packet filtering.