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Remote control software combined with telephone communication can be nearly as helpful for novice computer-users as if the support staff were actually there. Remote desktop software can be used to access a remote computer: a physical personal computer to which a user does not have physical access, but that can be accessed or interacted with. [4]
If the remote control software package supports audio transfer, the playback software can run on the remote computer, while the music can be heard from the local computer, as though the software were running locally. Multiple sessions: the ability to connect to a server as many users, and have each one see their individual desktops.
TeamViewer is a remote access and remote control computer software, allowing maintenance of computers and other devices. [8] [9] It was first released in 2005, [10] and its functionality has expanded step by step. [11] TeamViewer is proprietary software that requires registration and is free of charge for non-commercial use. [12]
AnyDesk is a remote desktop application distributed by AnyDesk Software GmbH. The proprietary software program provides platform-independent remote access to personal computers and other devices running the host application. [9] It offers remote control, file transfer, and VPN functionality.
Remote administration refers to any method of controlling a computer or other Internet-connected device, such as a smartphone, from a remote location. There are many commercially available and free-to-use software that make remote administration easy to set up and use.
Chrome Remote Desktop is a remote desktop software tool, developed by Google, that allows a user to remotely control another computer's desktop through a proprietary protocol also developed by Google, internally called Chromoting.
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