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  2. ServiceNow - Wikipedia

    en.wikipedia.org/wiki/ServiceNow

    ServiceNow, Inc. is an American software company based in Santa Clara, California, that supplies a cloud computing platform for the creation and management of automated business workflows. It is used predominantly for the automation of information technology process, for example, the reporting and resolution of issues impacting am organization ...

  3. Google and ServiceNow announce new partnership focused on ...

    www.aol.com/finance/google-servicenow-announce...

    Google (GOOG, GOOGL) and ServiceNow (NOW) on Wednesday announced plans to bring ServiceNow’s Now Platform to Google’s Cloud Marketplace, giving enterprises access to ServiceNow’s suite of ...

  4. Comparison of issue-tracking systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_issue...

    2 Features. 3 Input interfaces. 4 Notification interfaces. ... The comparison includes client-server application, distributed and hosted systems. General

  5. Workflow management system - Wikipedia

    en.wikipedia.org/wiki/Workflow_management_system

    This feature will not respond to exceptional circumstances. Distribution system (cox) This function is an expansion. It detects exceptional circumstances and transmits the information to designated work positions.

  6. Networked Help Desk - Wikipedia

    en.wikipedia.org/wiki/Networked_Help_Desk

    Networked Help Desk is an open standard initiative to provide a common API for sharing customer support tickets between separate instances of issue tracking, bug tracking, customer relationship management (CRM) and project management systems to improve customer service and reduce vendor lock-in.

  7. Microsoft (MSFT) Q2 2025 Earnings Call Transcript - AOL

    www.aol.com/microsoft-msft-q2-2025-earnings...

    Subscriber growth has increased nearly 50% over the past two years, and nearly 40% of subscribers have used our AI features to improve their profiles. And LinkedIn Marketing Solution remains the ...