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Dominating: One person's position or goal above the other. Avoiding: Eluding the conflict topic, the conflict party, or the conflict situation altogether. Obliging: High concern for the other person's conflict interest above a person's own interest. Compromising: A give-and-take concession approach in order to reach a midpoint agreement.
Managers should avoid blaming interpersonal conflicts on personality clashes. Such a tactic is an excuse to avoid addressing the real causes of conflict, and the department’s performance will suffer as a result. Managers must be able to recognize the signs of conflict behaviors and deal with the conflict in a forthright fashion.
Thomas Gordon (March 11, 1918 – August 26, 2002) was an American clinical psychologist and colleague of Carl Rogers.He is widely recognized as a pioneer in teaching communication skills and conflict resolution methods to parents, teachers, leaders, women, youth and salespeople.
Cards with basic human needs in the hands of exercise group participants. Nonviolent Communication holds that most conflicts between individuals or groups arise from miscommunication about their human needs, due to coercive or manipulative language that aims to induce fear, guilt, shame, etc.
A key principle of Rogerian argument is listening carefully to another person empathetically enough to be able to state the other's position to the other's satisfaction. Rogerian argument (or Rogerian rhetoric ) is a rhetorical and conflict resolution strategy based on empathizing with others, seeking common ground and mutual understanding and ...
Every weekday morning, Paul Yenne sets up five different devices — including two laptops, an iPhone and a screen-caster that projects videos to a large screen — to get ready for the 19 fifth ...
Conflict theories are perspectives in political philosophy and sociology which argue that individuals and groups (social classes) within society interact on the basis of conflict rather than agreement, while also emphasizing social psychology, historical materialism, power dynamics, and their roles in creating power structures, social movements, and social arrangements within a society.
Research conducted on role theory mainly centers around the concepts of consensus, role conflict, role taking, and conformity. [1] The theatre is a metaphor often used to describe role theory. Although the word role (or roll ) has existed in European languages for centuries, as a sociological concept, the term has only been around since the ...