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The Comcast logo, with the NBC peacock. A number of different controversies and criticisms have surrounded Comcast for various reasons over its recent history. Customers of the telecommunications company report low levels of customer satisfaction on both service and cost.
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On April 6, 2017, Comcast launched Xfinity Mobile, a mobile virtual network operator on the Verizon mobile network. [115] Xfinity Mobile provides prepaid (with users able to purchase data in 1 GB bundles) and monthly unlimited plans, with the latter throttled after 20 GB of use. The service is sold exclusively to Comcast internet subscribers ...
LiveChat application viewed as agent. Website chat widget - embedded on customer's website and seen by the end users (website visitors) as a small chat box, traditionally displayed in the bottom right corner of the web browser. Chat widget is visible on desktop and mobile devices, either in the browser or as a part of mobile application.