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One-stop shops are an element of New Public Management with a focus on improving the delivery of government services to citizens. [3] Drawing on observed successes in the private sector's model for delivering consumer-centric service to enhance customer satisfaction, government entities employ this model of one-stop shop to help give citizens the feeling that they are able to easily access ...
A system change in the VAT procedure was proposed by the European Commission in two stages. The first stage came into effect on 1 January 2015 under the name Mini One-Stop Shop (MOSS), and related to telecommunications, radio and television services as well as electronically provided services to end customers.
After the opening up of the industry, competitors such as Whistl and UK Mail found their place offering business postal solutions. These companies, despite being competitors to Royal Mail, hand over sorted mail to the Royal Mail for " last mile delivery " due to the sheer dominance the latter hold in a process called 'Down Stream Access'.
The Government of the United Kingdom is divided into departments that each have responsibility, according to the government, for putting government policy into practice. [1] There are currently 24 ministerial departments, 20 non-ministerial departments, and 422 agencies and other public bodies, for a total of 465 departments. [2]
gov.uk (styled on the site as GOV.UK) is a United Kingdom public sector information website, created by the Government Digital Service to provide a single point of access to HM Government services. The site launched as a beta on 31 January 2012, [ 1 ] [ 2 ] following on from the AlphaGov project.
The government of the United Kingdom, officially His Majesty's Government, abbreviated to HM Government, is the central executive authority of the United Kingdom of Great Britain and Northern Ireland. [2] [3] The government is led by the prime minister (Keir Starmer since 5 July 2024) who selects all the other ministers.
The Government Gateway is an IT system developed to allow applicants to register for online services provided by the UK Government, such as obtaining a driving licence and HMRC self-assessment. [1] This replaced the old system of paper submissions.
The original Government as a Platform products have been joined by new ones and are collectively known as Digital Service Platforms. These include GOV.UK Pay, [19] [20] GOV.UK Notify, [21] [22] GOV.UK Forms, [23] the Design System, GOV.UK Frontend and the UK Emergency Alerts system.