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Hard systems approaches such as systems analysis (structured methods), operations research and so on, assume that the problems associated with such systems are well-defined and likely to have a single, optimum solution, so a problem-solving approach will work well as technical factors tend to predominate.
Soft systems methodology (SSM) is an organised way of thinking [clarification needed] applicable to problematic social situations and in the management of change by using action. It was developed in England by academics at the Lancaster Systems Department on the basis of a ten-year action research programme.
The term "problem structuring methods" as a label for these techniques began to be used in the 1980s in the field of operations research, [8] especially after the publication of the book Rational Analysis for a Problematic World: Problem Structuring Methods for Complexity, Uncertainty and Conflict. [9]
Soft systems methodology, including the CATWOE approach and rich pictures. Systemic design , for example using the double diamond approach. System dynamics of stocks, flows, and internal feedback loops .
Critical systems thinking (CST) is a systems approach designed to aid decision-makers, and other stakeholders, improve complex problem situations that cross departmental and, often, organizational boundaries. CST sees systems thinking as essential to managing multidimensional 'messes' in which technical, economic, organizational, human ...
Soft systems methodology (SSM) was influential, acknowledging conflicting worldviews and people's purposeful actions, and a systems view on creativity. However, more important, SOD is inspired by critical systems thinking and approaches systems theories in an eclectic way transforming the thoughts of the different theories to fit the design ...
Peter Checkland (born 18 December 1930, in Birmingham, UK) is a British management scientist and emeritus professor of systems at Lancaster University.He is the developer of soft systems methodology (SSM): a methodology based on a way of systems thinking systems practice.
The soft systems methodology was developed in England by academics at the University of Lancaster Systems Department through a ten-year action research programme. The main contributor is Peter Checkland (born 18 December 1930, in Birmingham, UK), a British management scientist and emeritus professor of systems at Lancaster University.