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  2. BBB Reveals America's Most Complained-About Businesses - AOL

    www.aol.com/news/2012-03-02-bbb-reveals-americas...

    This list isn't surprising -- or damning -- Hurt explains, because these are frequently used services: "So even though the volume of complaints is high, the actual rate of complaints is relatively ...

  3. ConsumerAffairs - Wikipedia

    en.wikipedia.org/wiki/ConsumerAffairs

    ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.

  4. Consumer Reports - Wikipedia

    en.wikipedia.org/wiki/Consumer_Reports

    Consumer Reports (CR), formerly Consumers Union (CU), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.

  5. Consumers' Checkbook - Wikipedia

    en.wikipedia.org/wiki/Consumers'_Checkbook

    The ratings are based on items including surveys of consumers, reports from undercover shoppers, expert surveys, the number of consumer agency complaints against a company or service provider, and an analysis of publicly available databases. The first publication only covered the Washington DC area.

  6. 36 Humorous YELP-Like Reviews And Ratings Given By ... - AOL

    www.aol.com/36-working-netizens-ratings-best...

    Image credits: DaveSW777 There is a viral thread in the AskReddit community, the author of which once wrote: "Imagine having a reverse Yelp where we rate customers on their attitudes, manners, and ...

  7. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.

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