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In 2008, Athenahealth introduced athenaCommunicator to manage phone calls. [23] Since then, the product has evolved into a suite of "patient engagement services," including a patient portal, patient self-scheduling solution, and live operator service to better help patients to schedule appointments, reschedule appointments, and make payments.
The major shortcoming of most patient portals is their linkage to a single health organization. If a patient uses more than one organization for healthcare, the patient typically needs to log on to each organization's portal to access information. This results in a fragmented view of individual patient data. [3]
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On January 14, 2010, Mountain View Hospital nurses elected to unionize in a vote of 240 to 152 (approximately 95% participation). Since the merging of CNA/NNOC, the United American Nurses , and the Massachusetts Nurses Association in December 2009, [ 12 ] MountainView Hospital is the first hospital in the country to be newly organized under the ...
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The product is now owned by athenahealth. Carecast was a system used primarily by large hospitals and medical centers as an integrated clinical and financial application. Known as "Lastword" before IDX re-branded it, the system was developed in the 1980s by Seattle -based PHAMIS , Inc., a company acquired by IDX in 1997. [ 7 ]