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Did you change your name, want a different nickname, or perhaps you entered the wrong profile info when you first created your account? You can update your first name, last name, AOL nickname, and gender in the Personal info section of your account settings and information page to change your identity throughout AOL. 1.
AOL has created a process where members can verify account ownership through photo ID. This process has been created to keep account recovery as seamless as possible while maintaining account and personal security at all times.
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
This means either a U.S. passport or a birth certificate. Next, you will need to provide proof of your legal name change that identifies you by both your old and new names. These documents may ...
Proof of automobile insurance card (when driving), renter's insurance, or homeowner's insurance; Proof of professional certification (for members of regulated professions) School record or report card; Utility bills, which are often used as proof of residence or address. Voter's registration card; W-2 wage and tax statement
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
An email account is often required to create an account. During this process, a confirmation hyperlink is sent in an email message to an email address specified by a person. The email recipient is instructed in the email message to navigate to the provided confirmation hyperlink if and only if they are the person creating an account.
Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address