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Customers wishing to claim these refunds must create an online TfL account, and then either manually claim online each time they are delayed, or use the free Train Reeclaim tool which automatically detects delayed TfL journeys and claims a refund on behalf of the commuter for each one. [92]
The former group are often allowed to buy another ticket and then claim a refund later upon presentation of their season ticket. However, the latter group are liable to penalty fares. Discretion is not always being used correctly despite being a specific requirement of penalty fares schemes.
TfL also administers the congestion charge zone and the low emission zone. London has a comprehensive rail network with several major railway stations linking to the rest of the country. International travel is possible from St Pancras International which connects to mainland Europe through the Eurostar service, or from one of six international ...
Transport for London (TfL) is a local government body responsible for most of the transport network in London, United Kingdom. [ 2 ] TfL is the successor organization of the London Passenger Transport Board , which was established in 1933, and several other bodies in the intervening years.
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The commissioner of transport for London has management responsibility for Transport for London (TfL) and hence for the transport system throughout the City of London and Greater London in the United Kingdom. TfL is controlled by a board whose members are appointed by the Mayor of London, who also chairs the Board. The commissioner reports to ...
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Transport for London Corporate Archives, formerly Transport for London Group Archives, is the official historical business archive for Transport for London (TfL) and its predecessor bodies. It preserves and makes available to the public documents, photographs, plans and drawings relating to the company and its predecessor bodies, such as London ...