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Global Tel Link (GTL), formerly known as Global Telcoin, Inc. and Global Tel*Link Corporation, is a Reston, Virginia–based telecommunications company, founded in 1989, that provides Inmate Calling Service (ICS) through "integrated information technology solutions" for correctional facilities [1] [2] which includes inmates payment and deposit, facility management, and "visitation solutions". [2]
Jails and prisons tend to choose their providers based on which company will be able to pay said facility the most revenue in kickbacks. [10] In the United States, the inmate telephone market is dominated by two providers, Global Tel Link (GTL) and Securus Technologies, with Global Tel-Link controlling approximately 50% of the market and Securus with 20%. [2]
In the United States, cell phone smuggling into prisons has been an increasing problem. In 2010, the Federal Bureau of Prisons workers confiscated 1,188 mobile devices. [2] Most of the smuggled cell phones have access to the internet, and inmates are able to connect without monitoring from guards.
In 2021, Kentucky jails had an average cost of around $0.20 for both in and out-of-state phone calls per minute. ... Tablets are free to all inmates. Phone calls are $0.06 per minute.
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Another method is through the inmate phone contracts themselves. Often facilities are able to negotiate commissions on the phone contracts. Correctional facilities can forgo a negotiable percentage of commission in order to have the inmate phone service provider purchase the equipment and software for video visitation.
In 2010, Robert Johnson, a prison guard at Lee Correctional Institution in Bishopville, South Carolina, was shot six times by a gunman hired by an inmate using a contraband cell phone. In 2013, the FCC suggested prisons be allowed to manage cell phone network access which would allow only authorized phones to access the network.
Earlier this year, two lawsuits accused Michigan sheriff's offices of banning in-person jail visits and forcing families to use phone calls and video chats, starting at $10 for a 25-minute video ...
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