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  2. Telephone call recording laws - Wikipedia

    en.wikipedia.org/wiki/Telephone_call_recording_laws

    Telephone call recording laws are legislation enacted in many jurisdictions, such as countries, states, provinces, that regulate the practice of telephone call recording. Call recording or monitoring is permitted or restricted with various levels of privacy protection, law enforcement requirements, anti-fraud measures, or individual party consent.

  3. Special information tone - Wikipedia

    en.wikipedia.org/wiki/Special_information_tone

    The interval between the segments of SITs is between 0 and 4 ms.To minimize the number of callers who may abandon the call without listening to the announcement, the nominal time gap between the third tone segment and the beginning of the announcement is set as close to zero as possible, with an allowed maximum of 100 ms.

  4. Intercept message - Wikipedia

    en.wikipedia.org/wiki/Intercept_message

    An intercept message is a telephone recording informing the caller that the call cannot be completed, for any of a number of reasons ranging from local congestion, to disconnection of the destination phone, number dial errors or network trouble along the route.

  5. Answering machine - Wikipedia

    en.wikipedia.org/wiki/Answering_machine

    A Panasonic answering machine with a dual compact cassette tape drive to record and replay messages. An answering machine, answerphone, or message machine, also known as telephone messaging machine (or TAM) in the UK and some Commonwealth countries, ansaphone or ansafone (from a trade name), or telephone answering device (TAD), is used for answering telephone calls and recording callers' messages.

  6. Call-progress tone - Wikipedia

    en.wikipedia.org/wiki/Call-progress_tone

    In many cases, when calling from abroad, busy, reorder and other call failure tones may be played by the local switch. Modern signalling protocols like SS7 send this information digitally; thus only a ringback tone or announcement generated by a distant switch in a foreign network will ever be heard by callers from other countries or networks.

  7. Call-recording hardware - Wikipedia

    en.wikipedia.org/wiki/Call-recording_hardware

    It can be configured to record all calls or some calls, either randomly or on demand. Businesses, particularly call centers, use call recording for training, quality management, and legal compliance. Consumer call-recording hardware was introduced in the 1970s, along with the first consumer-grade answering machines. [1]