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How to recover your Google Account or Gmail; 2 of 8. Tips to complete account recovery steps; 3 of 8.
If you can't sign in to your Google Account in Gmail, Google Drive, Google Play, or elsewhere, select the issue that most closely applies to you. Follow the instructions for help getting back in to your account.
If you can’t sign in, try these tips for account recovery. If you still can’t recover your account, you can create a new Google Account. When you do, you can follow these steps to avoid getting locked out of your Google Account. Avoid account & password recovery services. For your security, you can't call Google for help to sign into your ...
If available, try using your browser’s incognito or private browsing mode. Clear your browser's cache and cookies, then open Gmail again. Check your internet connection. Turn off your Wi-Fi or mobile data connection, then turn it back on again. Tip: For Wi-Fi, if Gmail still does not load, restart your router.
Make sure you entered the right email address. If you made a typo, try again. Someone might have hijacked your account and added it. If you still have access to one of the options, try using it to reset your password. Once you’re back in your account, check all your account details, delete any information you don't recognize, and walk through ...
Signing in with an Apple device. If you've just downloaded the most recent version of the Google Authenticator app, see this article. If you're having trouble signing in to your Google Account with an Apple device, select one of the options below to start troubleshooting your issue. Do you have 2-Step Verification on your Google Account?
If you've lost access to your primary phone, you can verify it’s you with: Another phone signed in to your Google Account. Another phone number you’ve added in the 2-Step Verification section of your Google Account. A backup code you previously saved. A security key you’ve added in the 2-Step Verification section of your Google Account.
Add your account. On your iPhone or iPad, you can add both Gmail and non-Gmail accounts to the Gmail app. Important: In the Gmail app, you can’t add non-IMAP accounts, like Exchange and POP. On your iPhone or iPad, open the Gmail app . At the top right, tap your Profile picture Add another account. Select the type of account you want to add.
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Edit 10/17/24: Please see this article for the official guidance and workaround, Unable to add a Gmail account to classic Outlook - Microsoft Support. The root cause is this checkbox below needs to be checked. The Known Issue shows how to get back to this box to check it. Please let me know if you have any questions or issues with the guidance.