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Saloni Malhotra is the founder and CEO of DesiCrew, an IT-enabled service company that provides back-office and support services in rural areas of Tamil Nadu and Karnataka, India. [1] She has worked to establish Business Process Outsourcing (BPO) companies in rural parts of the states and employ previously inexperienced and untrained people ...
In the 1990s Jack Welch was influenced by K.P. Singh, (a Delhi-based realtor) to look at Gurgaon in the NCR region as a base for back office operations. Pramod Bhasin, the India head of G.E. hired Raman Roy and several of his management from American Express to start this enterprise called GECIS (GE Capital International Services). [6]
Tata Consultancy Services (TCS) is an Indian multinational technology company specializing in information technology services and consulting.Headquartered in Mumbai, it is a part of the Tata Group and operates in 150 locations across 46 countries. [4]
For instance, the New York Post reported that IBM employed more workers in their outsourced service provider places, such as India, than in the U.S. [11] Also, outsourcing may be making a big comeback, as word leaked that IBM would cut about 5,000 jobs in the U.S. and move the work to India. This may be the beginning of a new wave of exporting ...
BPO is typically categorized into back office outsourcing, which includes internal business functions such as human resources or finance and accounting, and front office outsourcing, which includes customer-related services such as contact centre (customer care) services. [2] BPO that is contracted outside a company's country is called offshore ...
Work or labor (labour in Commonwealth English) is the intentional activity people perform to support the needs and desires of themselves, other people, or organizations. [1] In the context of economics, work can be viewed as the human activity that contributes (along with other factors of production) towards the goods and services within an ...