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As of 2021, revenue of Indian BPO industry was estimated at US$ 38 billion. [2] Government of India has launched India BPO Promotion Scheme (IBPS) as part of Digital India initiative to encourage job creation in Tier-2 and Tier-3 cities. [3] [4] India's BPO Industry handles 56% of the world's business process outsourcing.
Director General STPI has announced to launch 48,000 such seats across the country, with a target employment of 72,450 in the sector. [21] [22] The Government provides financial support of up to ₹1 lakh per seat under two plans—India BPO Promotion Scheme and North East BPO Promotion Scheme. The Scheme is distributed among each State in ...
Zoho headquarters in Chennai Eon IT Park, Pune. As of 2018, Chennai is India's third-largest exporter of information technology (IT) after Bangalore and Hyderabad and business process outsourcing (BPO) services. [78] [79] TIDEL Park in Chennai was billed as Asia's largest IT park when it was built. [80] [81] [79]
Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .
Firstsource Solutions Limited is an Indian business process management company headquartered in Mumbai, India.It is owned by RP-Sanjiv Goenka Group. [4]Firstsource provides business process management in the banking and financial services, customer services, telecom and media, and healthcare sectors.
Randstad entered India in 2005/2006, with back-to-back acquisitions of two Indian recruitment companies – 'EmmayHR' and 'Teams4U' – [citation needed] In December 2007, Randstad Holding NV acquired the operations of Ma Foi, through its $5.14 billion acquisition of Vedior.
WNS Global Services was established in 1996 as a carve-out of British Airways captive process and back-office activities. In 2002, Warburg Pincus acquired a majority stake, following which WNS became an independent entity. [8]
Migrant workers primarily find employment in the more developed regions of the state such Mumbai, Pune and Nashik metropolitan areas of western Maharashtra as well as to a lesser extent in the Aurangabad and Nagpur regions. Intrastate migrants also find opportunities in the regions mentioned above. [162]