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  2. Behavioral communication - Wikipedia

    en.wikipedia.org/wiki/Behavioral_communication

    Communicative behaviors are psychological constructs that influence individual differences in expressing feelings, needs, and thoughts as a substitute for more direct and open communication. [1] More specifically, communicative behaviors refer to people's tendency to express themselves using indirect messages. [ 2 ]

  3. Gibb categories - Wikipedia

    en.wikipedia.org/wiki/Gibb_Categories

    Defensive behaviors are carried out when a person feels threatened during communication and hence the need to defend him or herself. [1] Supportive communication is important as humans interact, as people need to feel a connection with other people. [2] Gibb believes that there are times and places when to use his methods of communication.

  4. Assertiveness - Wikipedia

    en.wikipedia.org/wiki/Assertiveness

    Assertiveness is a communication skill that can be taught and the skills of assertive communication effectively learned. Assertiveness is a method of critical thinking, where an individual speaks up in defense of their views or in light of erroneous information.

  5. Interpersonal communication - Wikipedia

    en.wikipedia.org/wiki/Interpersonal_communication

    Interpersonal communication research addresses at least six categories of inquiry: 1) how humans adjust and adapt their verbal communication and nonverbal communication during face-to-face communication; 2) how messages are produced; 3) how uncertainty influences behavior and information-management strategies; 4) deceptive communication; 5 ...

  6. Conflict management style - Wikipedia

    en.wikipedia.org/wiki/Conflict_management_style

    Communication is often seen as crucial to maintaining a healthy relationship, and the way one resolves conflict is important to maintaining healthy relationships. [ 7 ] Thomas and Kilmann proposed five modes of conflict management, developed from 1960 to 1975, which can be used to handle particular conflicts. [ 2 ]

  7. Nonverbal influence - Wikipedia

    en.wikipedia.org/wiki/Nonverbal_Influence

    This theory consisted of five assumptions and was first published in the late 1980s. The model of Nonverbal Expectancy Violations "posits that people hold expectations about the nonverbal behaviors of others" (Burgoon.J &Hale 1988) An example of a non verbal expectation or violation can be found in the definition of Expectancy Theory. [10]

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  9. Cultural competence - Wikipedia

    en.wikipedia.org/wiki/Cultural_competence

    Intercultural competence is determined by the presence of cognitive, affective, and behavioral abilities that directly shape communication across cultures. [4] [5] [6] These essential abilities can be separated into five specific skills that are obtained through education and experience: [2]