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2. Hotel rating - Wikipedia

   en.wikipedia.org/wiki/Hotel_rating

   The Swiss hotel rating was the first non-government formal hotel classification beginning in 1979. [3] It influenced the hotel classification in Austria and Germany. [ 3 ] The formal hotel classification of the DEHOGA (German Hotel and Restaurant Association) started on 1 August 1996 and proved successful with 80% of guests citing the hotel ...

3. Star (classification) - Wikipedia

   en.wikipedia.org/wiki/Star_(classification)

   It is used by reviewers for ranking things such as films, TV shows, restaurants, and hotels. For example, a system of one to five stars is commonly used in hotel ratings, with five stars being the highest rating. Similar systems have been proposed for electing politicians in the form of score voting and STAR voting.

4. Motel - Wikipedia

   en.wikipedia.org/wiki/Motel

   A motel in Bjerka, Norway. A motel, also known as a motor hotel, motor inn or motor lodge, is a hotel designed for motorists, usually having each room entered directly from the parking area for motor vehicles rather than through a central lobby.

5. ‘Disaster’: Viral video shows moldy hotel room in Myrtle ...

   www.aol.com/news/disaster-viral-video-shows...

   A Myrtle Beach hotel has responded to a viral TikTok video from a tourist who claims the resort gave her a room with mold. The video, posted by user kandy_flavored_kells, shows an oceanfront room ...

6. Service recovery - Wikipedia

   en.wikipedia.org/wiki/Service_recovery

   It is the action a service provider takes in response to service failure. [2] By including customer satisfaction in the definition, service recovery is a thought-out, planned process of returning aggrieved/dissatisfied customers to a state of satisfaction with an organization/service. [ 3 ]

7. News, Politics, Sports, Mail & Latest Headlines - AOL.com

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   Discover the latest breaking news in the U.S. and around the world — politics, weather, entertainment, lifestyle, finance, sports and much more.

8. Kano model - Wikipedia

   en.wikipedia.org/wiki/Kano_model

   The Kano model is a theory for product development and customer satisfaction developed in the 1980s by Noriaki Kano.This model provides a framework for understanding how different features of a product or service impact customer satisfaction, allowing organizations to prioritize development efforts effectively.

9. AOL Mail

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   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!