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On 24 November 2014, Jang Duck-jin, head of the Fair Trade Commission's consumer policy bureau, told the media that the commission was planning to commission a consumer group to compare IKEA's product prices by country, [30] and on 19 March 2015, the Consumers Union of Korea published a report comparing the prices of 49 IKEA products in South ...
In the UK, Logistics costs for returns is estimated at between £20bn and £60bn per year. Figures show that 33% of retailers had to increase prices to counter rising returns volumes whilst 31% of retailers said managing returns impacts their profits. For some companies the costs of accepting returns amounts to as much as 5% of their annual ...
On 8 August 2008, IKEA UK launched a virtual mobile phone network called IKEA Family Mobile, which ran on T-Mobile. [136] At launch it was the cheapest pay-as-you-go network in the UK. [ 137 ] [ 138 ] In June 2015 the network announced that its services would cease to operate from 31 August 2015.
All customers were advised to return them to the nearest IKEA store or discard them immediately. [107] July 11, 2018: IKEA recalled their IKEA brand (LURVIG) pet water dispensers due to a suffocation hazard to pets. Customers were advised to discontinue use and return the pet water dispensers to the nearest IKEA store. [90]
Ikea said it continued to see a ‘strong appetite from customers to invest in their life at home’.
IKEA opened a 32,000 square metres (340,000 sq ft) store in Calcot, Reading, Berkshire on 14 July 2016 and opened in September 2017 in Sheffield. On the 10 May 2018, the UK's 21st store opened in Exeter. [34] [35] Additionally the UK has two Order and Collect points; Norwich [36] (which closed in 2021) and Aberdeen. [37]
A return is costly for the vendor and inconvenient for the customer; any return that can be prevented benefits both parties. Returned merchandise requires management by the manufacturer after the return. The product has a second life cycle after the return. An important aspect of RMA management is learning from RMA trends to prevent further ...
The Department of Prices and Consumer Protection was established in 1974. This was the first time a government department's title made reference to consumer protection. In 2011 Consumer Minister Edward Davey announced plans within a policy document called Better Choices, Better Deals: Consumers Powering Growth to ensure that businesses would provide key information to their customers on how ...