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  2. Conflict management - Wikipedia

    en.wikipedia.org/wiki/Conflict_management

    Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting. Properly managed conflict can improve group outcomes.

  3. Conflict resolution - Wikipedia

    en.wikipedia.org/wiki/Conflict_resolution

    Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...

  4. Conflict style inventory - Wikipedia

    en.wikipedia.org/wiki/Conflict_style_inventory

    A conflict style inventory is a written tool for gaining insight into how people respond to conflict. Typically, a user answers a set of questions about their responses to conflict and is scored accordingly. Most people develop a patterned response to conflict based on their life history and history with others.

  5. Thomas–Kilmann Conflict Mode Instrument - Wikipedia

    en.wikipedia.org/wiki/Thomas–Kilmann_Conflict...

    The Thomas–Kilmann Conflict Mode Instrument (TKI) is a conflict style inventory, which is a tool developed to measure an individual's response to conflict situations. Development [ edit ]

  6. Peacebuilding - Wikipedia

    en.wikipedia.org/wiki/Peacebuilding

    German Federal Foreign Office: assists with conflict resolution and postconflict peacebuilding, including the establishment of stable state structures (rule of law, democracy, human rights, and security) and the creation of the potential for peace within civil society, the media, cultural affairs and education

  7. Verbal self-defense - Wikipedia

    en.wikipedia.org/wiki/Verbal_self-defense

    It is a style of conflict management and resolution that involves treating the "attacker" as a partner rather than an adversary. The techniques practiced by aikidoka aim at restoring a balanced interpersonal dynamic and/or reaching a positive emotional result in an exchange .

  8. Friedrich Glasl's model of conflict escalation - Wikipedia

    en.wikipedia.org/wiki/Friedrich_Glasl's_model_of...

    The conflict is exacerbated by the search for sympathisers for one's cause. Believing one has right on one's side, one can denounce the opponent. The issue is no longer important: one has to win the conflict so that the opponent loses. Stage 5 – Loss of face The opponent is to be denigrated by innuendo and the like. The loss of trust is complete.

  9. Organizational conflict - Wikipedia

    en.wikipedia.org/wiki/Organizational_conflict

    Organizational conflict, or workplace conflict, is a state of discord caused by the actual or perceived opposition of needs, values and interests between people working together. Conflict takes many forms in organizations. There is the inevitable clash between formal authority and power and those individuals and groups affected.