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In his two years as a Flex driver in Florida, Polenz said he has learned that Amazon usually drops new shifts in the app around 10:30 to 11:30 a.m. and 2:30 to 4:30 p.m.
Most workers who shop for (or "pick") groceries are employees of Amazon or Whole Foods and remain at the facility to prepare orders. To meet the on-demand delivery needs of Prime Now, Amazon launched Amazon Flex, [42] a platform for gig workers, in 2015. [43] Drivers for the program use a proprietary app to complete deliveries. [44]
Amazon Air, a cargo airline for bulk transport, with last-mile delivery handled either by Amazon Flex, Amazon Logistics, or the U.S. Postal Service. Amazon Flex, a smartphone app that enables individuals to act as independent contractors, delivering packages to customers from personal vehicles without uniforms.
Two law firms spearheading the action said about 15,860 Amazon Flex drivers have submitted arbitration claims with the American Arbitration Association, where 453 similar cases are already being ...
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