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Authenticator apps provide secure verification codes that act as the second step in 2-step verification. After entering your password, you'll need to enter the code generated by your authenticator app to sign in. How do I get an authenticator app? Download an authenticator app from the Google Play Store or App Store.
Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page. Click Change password. Enter a new password. Click Continue. From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password.
If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Because the verification code is time-based, it may change while you're doing this, in which case you'll have to add the latest code instead. The application will normally indicate when a code is about to expire (e.g. in Google Authenticator, the code's colour changes from blue to red). If you need to use a scratch code, enter it in place of ...
Think of your account password and the verification code as working together, similar to a doorknob lock and a deadbolt. If you unlock the doorknob but not the deadbolt, you can't get inside.
The term, Subsidy Password, is used by Motorola and other handset manufacturers to refer to the 8-digit code (or 16-digit code for phones such as the Motorola K1) unlock code necessary to remove the operator lock (also known as subsidy lock) from cell phones.
Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address