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You can view your bills dating back to May 1, 2021, under the "Manage Bills" tab, and the "Account Summary" will show you your water meter readings and consumption history. You can also enroll in autopayments and make changes to the bank account being used for auto-payments.
To access your utility account online, you'll need your six digit Account number, seven digit Customer ID, and name as it appears on your utility bill. You can: Make payments. View bills and download bill copies. View meter reads. View water consumption history. Online Utility Account.
Utilities and E-Services. The City of Tulsa currently offers online payments and e-Services for: City Utility Bill. Municipal Traffic Tickets. File a Police Report. Development Services - permitting and infrastructure development. Careers at the City.
What options are available from the City for residents who need assistance paying their water bills? Residents with past-due accounts can set up a payment schedule with the City’s Customer Care department by dialing 311 or calling (918) 596-2100.
The Water and Sewer department manages, operates and maintains the City’s water and wastewater systems. Tulsa’s drinking water comes from two sources: Lakes Spavinaw and Eucha on Spavinaw Creek and Lake Oologah on the Verdigris River.
Reading Your Utility Bill. Residential water rates are based on actual water usage each month, according to regular meter readings. Residential customers are charged a meter fee based on the size of their meter and $5.61 for each 1,000 gallons of water used.
Account Activation. To turn on your water, sewer and refuse utilities: Online - Residential Customers. E-mail Tulsa311@cityoftulsa.org or call 311 (Monday – Friday, 8 a.m. – 5 p.m.) or (918) 596-2100.