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Business Process Management (BPM) is a special field for more than one reason. First of all, BPM is a crossroad of multiple, quite different viewpoints. Business managers are attracted to BPM because of its demonstrated ability to deliver im-provements in organizational performance, regulatory compliance and service qual-ity.
Business process management (BPM) is a structured approach to improving the processes organizations use to get work done, serve their customers and generate business value.
This first volume focuses on arriving at a sound definition of Business Process Management approaches and examines BPM methods and process-aware information systems.
Business Process Management, its value to business, and the potential it holds to help your company unleash its process power. We’ll show how BPM can help you design operations that can quickly respond to change, ensure your IT reflects business reality,
In fact, Business Process Management (BPM) is a comprehensive system for managing and transforming organizational operations, based on what is arguably the first set of new ideas about organizational performance since the Industrial Revolution.
This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation.
we discuss the basic ingredients of a business process and provide a definition of business process and BPM. In order to place BPM in a broader perspective, we then provide a historical overview of the BPM discipline. Finally, we discuss how a BPM initiative in an organization typically unfolds. This discussion leads us to the