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  2. Conflict resolution - Wikipedia

    en.wikipedia.org/wiki/Conflict_resolution

    Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...

  3. Friedrich Glasl's model of conflict escalation - Wikipedia

    en.wikipedia.org/wiki/Friedrich_Glasl's_model_of...

    Friedrich Glasl's model of conflict escalation[1] assists in the analysis of conflicts. Appropriate reactions can be derived from this analysis. The model has nine stages – in contrast to the earlier model of Kurt R. Spillmann, [2] which describes five distinct stages of escalation. These stages are grouped into three levels, which each ...

  4. Conflict management - Wikipedia

    en.wikipedia.org/wiki/Conflict_management

    Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting. Properly managed conflict can improve group outcomes.

  5. Conflict (process) - Wikipedia

    en.wikipedia.org/wiki/Conflict_(process)

    Models of escalation in conflicts are the Friedrich Glasl's model of conflict escalation, [2] the conflict curve by Michael S. Lund [25] [26] [27] and the hourglass model by Oliver Ramsbotham. [ 25 ] [ 28 ] When an escalation is initiated by one party there often is a sequence of escalation behaviour: requests , demands , angry remarks ...

  6. Thomas–Kilmann Conflict Mode Instrument - Wikipedia

    en.wikipedia.org/wiki/Thomas–Kilmann_Conflict...

    A number of conflict style inventories have been in active use since the 1960s. Most of them are based on the managerial grid developed by Robert R. Blake and Jane Mouton in their managerial grid model. The Blake and Mouton model uses two axes: "concern for people" is plotted using the vertical axis and "concern for task" along the horizontal axis.

  7. Conflict management style - Wikipedia

    en.wikipedia.org/wiki/Conflict_management_style

    Conflict can be defined as an encounter between individuals or groups of people who have differing aims, values, expectations, purposes, ideas, etc. [ 1] Five modes are offered as solutions to managing a conflict, with each mode ranked on scales of assertiveness and cooperativeness. [ 2] Assertiveness is the extent to which an individual ...