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  2. Answering machine - Wikipedia

    en.wikipedia.org/wiki/Answering_machine

    A Panasonic answering machine with a dual compact cassette tape drive to record and replay messages. An answering machine, answerphone, or message machine, also known as telephone messaging machine (or TAM) in the UK and some Commonwealth countries, ansaphone or ansafone (from a trade name), or telephone answering device (TAD), is used for answering telephone calls and recording callers' messages.

  3. IBM Watson - Wikipedia

    en.wikipedia.org/wiki/IBM_Watson

    IBM Watson is a computer system capable of answering questions posed in natural language. [1] It was developed as a part of IBM 's DeepQA project by a research team, led by principal investigator David Ferrucci. [2] Watson was named after IBM's founder and first CEO, industrialist Thomas J. Watson. [3][4]

  4. Tangible user interface - Wikipedia

    en.wikipedia.org/wiki/Tangible_user_interface

    A simple example of tangible UI is the computer mouse: Dragging the mouse over a flat surface moves a pointer on the screen accordingly. There is a very clear relationship about the behaviors shown by a system with the movements of a mouse. Other examples include: Marble Answering Machine by Durrell Bishop (1992). [8]

  5. Question answering - Wikipedia

    en.wikipedia.org/wiki/Question_answering

    Question answering (QA) is a computer science discipline within the fields of information retrieval and natural language processing (NLP) that is concerned with building systems that automatically answer questions that are posed by humans in a natural language.

  6. Voicemail - Wikipedia

    en.wikipedia.org/wiki/Voicemail

    Voicemail. A voicemail system (also known as voice message or voice bank) is a computer-based system that allows callers to leave a recorded message when the recipient has been unable or unwilling to answer the phone. Calls may be diverted to voicemail manually or automatically. The caller is prompted to leave a message and the recipient can ...

  7. Interactive voice response - Wikipedia

    en.wikipedia.org/wiki/Interactive_voice_response

    Interactive voice response. Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition ...

  8. Voice over IP - Wikipedia

    en.wikipedia.org/wiki/Voice_over_IP

    Voice over Internet Protocol (VoIP), [a] also called IP telephony, is a method and group of technologies for voice calls for the delivery of voice communication sessions over Internet Protocol (IP) networks, [2] such as the Internet. The broader terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the ...

  9. Automatic call distributor - Wikipedia

    en.wikipedia.org/wiki/Automatic_call_distributor

    See media help. An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone ...