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OBSI is Canada's national independent dispute resolution service for consumers or small businesses with a complaint they can't resolve with their financial services firm. As a free alternative to the legal system, OBSI works informally and confidentially to find fair outcomes to disputes about banking and investment products and services.
The Civil Resolution Tribunal (CRT) is Canada's first online tribunal, [1] located in British Columbia (BC), Canada created under a Provincial statute. It is one of the first examples in the world of online dispute resolution (ODR) being incorporated into the public justice system.
Tribunals in Canada are established by federal or provincial legislation, and generally refer to any persons or institution with authority to judge, adjudicate on, or determine claims or disputes. An administrative tribunal is a kind of quasi-judicial body that makes decisions on behalf of federal and provincial/territorial governments when it ...
Key takeaways. Common credit report errors include on-time payments wrongly reported as late or the same debt listed multiple times. If you find errors on your credit report, you can file a ...
If the credit card issuer denies the dispute, the customer can request supporting documents and can also appeal the decision or file a complaint with consumer protection agencies.
Next steps: Following up on a credit card dispute. ... Keep a log with detailed notes every time you contact the company. Get the time, date, employee’s name and their company ID number. Jot ...
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The ADR Institute of Canada (ADRIC), is a non-profit organization that offers alternative dispute resolution services to its members and the public across the country. It is one of the leading authorities on ADR in Canada, offering highly respected professional designations for both mediation and arbitration, with plans for a mediation and arbitration (Med-Arb) designation in the works.