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Source credibility is "a term commonly used to imply a communicator's positive characteristics that affect the receiver's acceptance of a message." [1] Academic studies of this topic began in the 20th century and were given a special emphasis during World War II, when the US government sought to use propaganda to influence public opinion in support of the war effort.
Communication and leadership during change encompasses topics of communication (transmission of information) and leadership (influence or guidance) during change. [1] The goal of leader development is "the expansion of the person's capacity to be effective in leadership roles and processes". [ 1 ]
A Coach's Guide to Developing Exemplary Leaders: Making the Most of The Leadership Challenge and the Leadership Practices Inventory. Hoboken: Pfeiffer (2010) Credibility: How Leaders Gain and Lose It, Why People Demand It. Hoboken: Jossey-Bass (1993). A Leader's Legacy. Hoboken: Jossey-Bass (2006). ISBN 9780787982966
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Credibility dates back to Aristotle's theory of Rhetoric.Aristotle defines rhetoric as the ability to see what is possibly persuasive in every situation. He divided the means of persuasion into three categories, namely Ethos (the source's credibility), Pathos (the emotional or motivational appeals), and Logos (the logic used to support a claim), which he believed have the capacity to influence ...
According to this approach, many factors affect each component of a persuasive communication. The credibility and attractiveness of the communicator (source), the quality and sincerity of the message (nature of the communication), and the attention, intelligence and age of the audience (nature of the audience) can influence an audience's ...