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2. Identify legitimate AOL websites, requests, and communications

   help.aol.com/articles/identify-legitimate-aol...

   • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

3. Find delivery delays or identify the sender in AOL Mail

   help.aol.com/articles/use-full-headers-to-find...

   View the full headers to find out where an email was delayed or if the real sender disguised their email address. View the full header of an email. 1. Click an email to open it. 2. Click the More drop-down in the top menu. 3. Select View Message Source. Use header info to investigate problems. See where an email was delayed

4. Use full headers to find delivery delays or a forged email's ...

   help.aol.com/articles/use-full-headers-to-find...

   The first delivery is at the bottom; the newest at the top. If you find a large time gap between delivery records, that shows which computer delayed before sending it to the next computer. 1. View the full header as described above. 2. Find one or more lines that say "Received." These are delivery records. 3. Review these records to identify ...

5. Is that a scam? How to recognize and report fraudulent behavior

   www.aol.com/scam-recognize-report-fraudulent...

   Contact your bank or credit card company if you paid a scammer to report a fraudulent charge. If you sent cash by mail, contact the U.S. Postal Inspection Service and ask them to intercept the ...

6. How to spot phishing scams and keep your info safe - AOL

   www.aol.com/lifestyle/protect-yourself-email...

   The best way to protect yourself against email phishing scams is to avoid falling victim to them in the first place. "Simply never take sensitive action based on emails sent to you," Steinberg says.

7. From 'package delivery' texts to phishing, how to spot common ...

   www.aol.com/package-delivery-texts-phishing-spot...

   “Scammers will take advantage of your generosity and set up fake charities or GoFundMe campaigns" to get you to donate to a cause that's not real.

8. Find delivery delays or identify the sender in AOL Mail

   prod.origin.help.aol.com/articles/use-full...

   View the full headers to find out where an email was delayed or if the real sender disguised their email address. View the full header of an email. 1. Click an email to open it. 2. Click the More drop-down in the top menu. 3. Select View Message Source. Use header info to investigate problems. See where an email was delayed

9. Report abuse or spam on AOL

   help.aol.com/articles/report-abuse-or-spam-on-aol

   We want AOL users to enjoy their time on our platform, and we provide various tools and standards to allow you to make the most of your experience. If you encounter abusive or inappropriate conduct by others on AOL, we encourage you to report the offense so we can ensure that action is taken. Unsolicited Bulk Email (Spam)