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Oracle, PostgreSQL, SQL Server, SQLite: 1996 2024.1 [14] 2024-03-01; 10 months ago HP Quality Center: Hewlett-Packard, formerly Mercury Interactive: Proprietary.NET (client), Java (server) Oracle, SQL Server: 1995 Jira: Atlassian: Proprietary. Free community licenses for open source and academic projects Java: MySQL, PostgreSQL, Oracle, SQL ...
Data is stored in a relational database management system by means of the ADOdb database abstraction library. MantisBT supports MySQL, MariaDB and PostgreSQL. It has experimental support for Microsoft SQL and Oracle. [20] MantisBT maintains a database upgrade path between versions by modifying the database schema incrementally. [21]
System Creator License Implementation language(s) Back end Launch Date Faveo Helpdesk: ... MySQL, PostgreSQL, Oracle, Microsoft SQL Server: 2003 OTRS: OTRS: Proprietary
OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal , admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external).
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
A major component of a bug tracking system is a database that records facts about known bugs. Facts may include the time a bug was reported, its severity, the erroneous program behavior, and details on how to reproduce the bug; as well as the identity of the person who reported it and any programmers who may be working on fixing it.
Bugzilla's system requirements include: A compatible database management system; A suitable release of Perl 5; An assortment of Perl modules; A compatible web server; A suitable mail transfer agent, or any SMTP server; Currently supported database systems are MariaDB, MySQL, PostgreSQL, Oracle, and SQLite. [12]
This task included setting up a ticketing system for the help desk. Initially he set up a Linux server to run "req", [6] but later he identified that the command line interface was limiting usage. Over the next two years he created and maintained WebReq, a web based interface for req written in Perl. Eventually the req portions were removed and ...