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  2. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.

  3. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

  4. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...

  5. Hang (computing) - Wikipedia

    en.wikipedia.org/wiki/Hang_(computing)

    Hangs have varied causes and symptoms, including software or hardware defects, such as an infinite loop or long-running uninterruptible computation, resource exhaustion , under-performing hardware , external events such as a slow computer network, misconfiguration, and compatibility problems. The fundamental reason is typically resource ...

  6. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

  7. Internet outage - Wikipedia

    en.wikipedia.org/wiki/Internet_outage

    An Internet outage or Internet blackout or Internet shutdown is the complete or partial failure of the internet services. It can occur due to censorship, cyberattacks, disasters, [1] police or security services actions [2] or errors. Disruptions of submarine communications cables may cause blackouts or slowdowns to large areas. Countries with a ...

  8. Google services outages - Wikipedia

    en.wikipedia.org/wiki/Google_services_outages

    The PCCW then accepted that route. It directed requests from YouTube's visitors to other internet service providers worldwide, causing a major YouTube outage out of Pakistan. [3] On 6 August 2008, from 22:00 to 13:00 on the next day, Google Apps went down; some Gmail users were also unable to access their email.

  9. Crash (computing) - Wikipedia

    en.wikipedia.org/wiki/Crash_(computing)

    In computing, a crash, or system crash, occurs when a computer program such as a software application or an operating system stops functioning properly and exits. On some operating systems or individual applications, a crash reporting service will report the crash and any details relating to it (or give the user the option to do so), usually to ...