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2. Lawsuits involving Dell Inc. - Wikipedia

   en.wikipedia.org/wiki/Lawsuits_involving_Dell_Inc.

   In 1997 Håkan Lans sued Dell for infringement of his color-graphics display patent, U.S. patent no. 4,303,986. [1] Dell won the case because Lans did not have any ownership interest in the patent, having assigned it to a corporation that he owned. In 2005, Dell began the construction of a facility in Winston-Salem, North Carolina. [2]

3. User error - Wikipedia

   en.wikipedia.org/wiki/User_error

   This usage implies a lack of computer savviness, asserting that problems arising when using a device are the fault of the user. Critics of the term argue that the problems are caused instead by poor product designs that fail to anticipate the capabilities and needs of the user. The term can also be used for non-computer-related mistakes.