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HMRC has denied running a "deliberately poor" phone service in an attempt to push taxpayers to seek help online instead. Nearly 44,000 customers were cut off without warning after being on hold ...
In April 2005, the role continued in relation to HM Revenue and Customs (HMRC), which was formed by the merger of the Inland Revenue and HM Customs and Excise. [1] In March 2015, the Adjudicator was asked to become the independent reviewer for complaints about HM Treasury, Pension Wise. There were no complaints from Pension Wise during its ...
The remit of the Ombudsman was extended in 1973 to cover the National Health Service. In 1996, the Ombudsman was empowered to investigate complaints about clinical judgment. By law, complaints made to the Parliamentary Ombudsman about UK Government departments and other UK public organisations must be referred by a Member of Parliament (MP).
His Majesty's Revenue and Customs (commonly HM Revenue and Customs, or HMRC) [4] [5] is a non-ministerial department of the UK government responsible for the collection of taxes, the payment of some forms of state support, the administration of other regulatory regimes including the national minimum wage and the issuance of national insurance numbers.
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She married David Strathie in 1974; the couple divorced in 1996). They had two children: a son (who predeceased his parents) and a daughter. Lesley Strathie was educated at Stranraer Academy and began her civil service career at age 16 at Scotland's then-Department of Health and Social Security, before moving to London in 1984. [1]