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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. Have you been scammed? This Scam Survival Toolkit can help ...

    www.aol.com/scammed-scam-survival-toolkit-help...

    Figuring out what to do in the aftermath of a scam can be incredibly stressful. Better Business Bureau (BBB)'s new Scam Survival Toolkit can help guide survivors of scams through the recovery process.

  4. I’ve been scammed — will my bank refund the money? - AOL

    www.aol.com/finance/do-banks-refund-scammed...

    Whether your bank refunds money lost in a scam depends on several factors: the type of scam, how you sent the funds, the bank’s policies and if you authorized the transaction. Learn more in our ...

  5. Recognize a hacked AOL Mail account

    help.aol.com/articles/recognize-a-hacked-aol...

    5. Check to make sure your recovery options are up-to-date. 6. Consider enabling two-step verification to add an extra layer of security to your account. Review our help article for ways you can keep your account safe.

  6. Reset or change your password - AOL Help

    help.aol.com/articles/account-management...

    Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.

  7. How to spot a scam online - AOL

    www.aol.com/lifestyle/over-60-tell-someone...

    And whatever you do, don’t send cash, gift cards, or money transfers. You can report scam phone calls to the FTC Complaint Assistant. Online scam No. 4: "Tech support” reaches out to you ...

  8. Overpayment scam - Wikipedia

    en.wikipedia.org/wiki/Overpayment_scam

    An overpayment scam, also known as a refund scam, is a type of confidence trick designed to prey upon victims' good faith.In the most basic form, an overpayment scam consists of a scammer claiming, falsely, to have sent a victim an excess amount of money.

  9. Account Management - AOL Help

    help.aol.com/products/my-account

    If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account.